The pros and cons of food ordering services

Food delivery was already on the rise before the pandemic. The whole on-demand industry was surging thanks to Netflix, Amazon Prime and others. It has always been a growth industry and the pandemic just accelerated that. So what will happen after COVID?

We believe nothing will change. Food ordering apps like Buzz-it offer the convenience people are looking for with the on-demand features that are increasingly popular across demographics.

Buzz-it also has the advantage of being able to handle takeaway and dining on once it’s allowed again.

We would love every restaurant to joint Buzz-it. We’re cheaper than other apps, you get all the money you make, we don’t make you use our drivers and you retain control of everything you place on our app.

That said, food ordering does have downsides and we would prefer you to have the whole picture before committing to delivery.

The pros of food ordering services

Here are some of the plus points of embracing food deliveries:

Makes up for low foot traffic – Whether we’re talking quiet midweeks or during a lockdown, deliveries and takeaways can make up the shortfall during those times.

Wider market access – By offering dining in, delivery and takeaway, you’re covering all potential bases and markets. Those who don’t want to venture out can get delivery. Those who don’t want to stay at home can eat in.

Easy to find your restaurant – Feature on popular food ordering apps and you can reach a clientele that may otherwise not have known you existed.

Works for pubs, cafes, bistros, restaurants and any food business – Food ordering apps aren’t just for restaurants. They work for all kinds of food businesses, even ghost kitchens and food trucks!

Higher spend – Some restaurants see a higher spend per head with deliveries than they would with dining in. This won’t always be the case but it’s something to bear in mind.

The cons of food ordering services

There are downsides to embracing food ordering though:

Higher initial costs – If you’re not geared up for delivery or takeaway, there will be investment required to get everything working.

Higher workload – You’ll have more to do when handling deliveries and takeaways. There will be fewer quiet periods and less downtime between peak periods.

Different menu requirements – Not all eat-in dishes travel well so you’ll have to come up with new dishes that will. You’ll also need to investigate packaging and how to keep food hot while out for delivery.

We’re sure you can think of other pros and cons for food ordering apps but those are some of the ones we can think of.

Overall, the balance is definitely in favour of adopting food delivery and takeaway over not doing it. If nothing else than to diversify and offer multiple income streams.

What do you think? Do you think food ordering apps are a power for good or not? Tell us your thoughts below!

Buzz-it is available for Android and iOS. Sign your business up to Buzz-it here.

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