Key challenges facing food delivery businesses in 2021

There are many challenges facing the hospitality industry right now, some are within our control and some are not. Those that are within our control are what we’re concentrating on today.

We asked some Buzz-it users what they thought provided challenges when they were first setting up. Here is what they said.

Order taking

A food delivery companies began taking orders with pen and paper. That’s fine if you have an established system and legible handwriting. Not so good if you’re prone to mistakes or have harder to read handwriting.

POS systems cost money but they repay that by making the entire process easier. You can check a screen or printout for orders and if that print gets lost, you can just print another.

Buzz-it makes managing orders easy by providing a simple dashboard to manage all your orders. We also offer a POS system to make life even easier!

Using multiple food delivery apps

This is a challenge with no simple answer. Most food businesses need as much market reach as possible just to survive. If that means using a dozen food delivery apps then that’s what it means.

While we recommend Buzz-it of course, we can also appreciate that you also need the others.

If you have an existing POS system, many can integrate multiple apps into a single system. If you have this, you have an answer.

If you don’t, this will likely remain a challenge for the foreseeable future.

Managing multiple menus across platforms

Some food businesses have lunchtime menus, evening menus, summer menus, winter menus and even special occasion menus. That’s a lot of menus!

Why not keep things simple with a single menu divided into logical areas. Why offer different food during the day and in the evening? That might work for fine dining, but for the rest of us, it’s an unnecessary complication.

It can also be a bone of contention for diners too!

Using a single menu means uploading just once to your delivery platforms, which is another time saver.

Fees and commissions for food apps means less profit

This is something every food business that uses certain delivery apps have to overcome. Some of the mainstream apps charge extortionate fees and commissions. Often enough to wipe out any profit you might have made.

Buzz-it charges no feed for table ordering or room service and minimal fees for takeaway and delivery. Our primary goal is to help you succeed and we know we won’t do that by eating into your profit.

Not enough choice

Most food delivery apps cover delivery and takeaway, which is great. But what about table service? Room service? Is there an app to cover those?

Yes, there is! Buzz-it covers delivery, takeaway, table service and room service in a single app.

Diners can choose their method when they select your business and will be intelligently directed to the relevant choices. So whatever type of business you run, you’re covered without having to use multiple apps to cover all your options!

Buzz-it is available for Android and iOS. Sign your business up to Buzz-it here.

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